Frequently Asked Questions

ThinkDoc is a cognitive data infrastructure platform that transforms documents, figures, images, and videos into verifiable, evolving knowledge structures. It's designed specifically for AI agents to understand and reason about information, making it perfect for research, analysis, and knowledge work.

ThinkDoc focuses on building cognitive infrastructure rather than just providing answers. Key differences:

• Every fact is linked to its source (evidence-based)
• Knowledge structures evolve and improve over time
• Built specifically for AI agents and workflows
• Designed for long-term knowledge accumulation

ThinkDoc supports a wide range of formats:

• Documents: PDF, DOCX, TXT, Markdown
• Images: PNG, JPG, SVG, diagrams
• Videos: MP4, with transcript extraction
• Data: CSV, Excel, tables
• Code: Source code files

Yes! All plans include a 14-day free trial. No credit card required. You'll have full access to all features during the trial period.

Absolutely! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any charges.

We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. Enterprise customers can also pay via invoice.

Yes! Annual plans receive a 20% discount compared to monthly billing. Contact us for more details.

As you add more documents and interact with ThinkDoc, the system learns relationships between concepts, improves understanding, and builds a richer knowledge graph. Each new document enhances the understanding of previous ones, creating a compounding effect where your knowledge base becomes more valuable over time.

Yes! ThinkDoc provides a comprehensive REST API that allows integration with:

• Custom AI applications and agents
• Research tools and platforms
• Document management systems
• Workflow automation tools
• Any system that can make HTTP requests

ThinkDoc uses advanced AI models combined with verification systems to ensure high accuracy. Every extracted fact is linked back to its source document, allowing you to verify any claim. The system also learns from corrections, improving accuracy over time.

Security and privacy are our top priorities:

• End-to-end encryption for data in transit and at rest
• SOC 2 Type II compliant infrastructure
• Regular security audits and penetration testing
• GDPR and CCPA compliant
• Enterprise plans support on-premise deployment

Enterprise plans include:

• On-premise or private cloud deployment
• Unlimited documents and storage
• Dedicated support and account manager
• Custom integrations and API access
• SLA guarantees
• Advanced security and compliance features
• Training and onboarding support

Typical Enterprise deployments take 2-4 weeks, depending on your infrastructure and requirements. We provide dedicated support throughout the process, including setup, configuration, and training.